Web-based tools that are used for computer-mediated communication. Social media may include but is not limited to: (1) blogs, (2) microblogs, (3) social networking sites, (4) professional networking sites, (5) thematic networking sites, (6) wikis, (7) mashups, (8) collaborative filtering sites, (9) media sharing sites, and others. (Source: Grajales III et al. 2014)
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